Privacy Policy

Sthal Clothing

Privacy Policy

Last updated: June 2025

This Privacy Policy explains how Sthal Clothing collects, uses, and protects your personal information when you visit sthalclothing.com or make a purchase.

Information We Collect

When you visit our store or place an order, we may collect the following information:

Contact information: name, email address, phone number
Billing and shipping address
Payment information: processed securely by Shopify Payments and third-party payment processors. We do not store your full card details.
Order history and purchase activity
Device and browsing data: IP address, browser type, pages visited, referring URLs (collected automatically via cookies)

How We Use Your Information

To process and fulfil your orders
To send order confirmations and shipping updates
To respond to customer service enquiries
To improve our website and product offerings
To comply with legal obligations

We do not sell your personal data to third parties.

Cookies

Our store uses cookies to maintain your shopping session, remember preferences, and analyse site traffic. By using our site, you consent to our use of cookies. You can disable cookies in your browser settings, though this may affect site functionality.

Third-Party Services

We use Shopify to power our store. Shopify may collect and process data in accordance with its own privacy policy. Payment processing is handled by Shopify Payments and may involve third-party processors including Stripe. We may also use Google Analytics to understand how visitors use our site.

Data Retention

We retain your order and account data for as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes. You may request deletion of your personal data by contacting us through our store contact form.

Your Rights

Depending on where you are located, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing activities
Data portability

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale of personal information. We do not sell personal information.

EU and UK residents have rights under the General Data Protection Regulation (GDPR) including the right to lodge a complaint with a supervisory authority.